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Billing and Accounts
Upgrades ad Downgrades
I want to upgrade my line speed, what do I do?
How will I get billed?
When will my debit order be deducted?
How much is the activation and installation fee?
Why should I choose a contract over a month-to-month plan?
I want to cancel, what do I do?
How long does it take for installation?
Do I have to pay for a router?
Fibre to the Home
What is FTTH?
What Estates and Roads do you cover?
I am a gamer, what package would be the most suitable for me?
I stream and download often, what package is suited to me?
Why must I choose Fibre?
Fibre to the Business
What is FTTB?
When should I upgrade from FTTH to FTTB?